Privacy Policy
Last updated: February 2026
1. Introduction
Afrobae Furniture Company Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
Personal Information
- Full name
- Email address
- Phone number
- Delivery address
- Payment information (processed securely via Hubtel)
Automatically Collected Information
- Device type and browser information
- IP address
- Pages visited and time spent
- Referring website
3. How We Use Your Information
- To process and fulfil your orders
- To send order confirmations, shipping updates, and delivery notifications via SMS, email, or WhatsApp
- To manage your account and provide customer support
- To improve our products, services, and website experience
- To send promotional communications (with your consent)
- To prevent fraud and ensure security
4. Information Sharing
We do not sell your personal information. We may share your data only with:
- Payment processors (Hubtel) to process transactions securely
- Delivery personnel to fulfil your orders
- Vendors (for multi-vendor orders) with only the information necessary to fulfil their portion of the order
- Legal authorities when required by law or to protect our rights
5. Data Security
We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure password hashing, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies & Tracking
We use essential cookies for authentication, session management, and cart functionality. We may use analytics cookies to understand how visitors use our site. You can control cookie preferences in your browser settings.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your account and data
- Opt out of promotional communications
- Withdraw consent for data processing at any time
8. Data Retention
We retain your personal data for as long as your account is active or as needed to provide our services. Order records are kept for a minimum of 5 years for legal and accounting purposes. You may request account deletion at any time.
9. Children's Privacy
Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Continued use of our services after changes constitutes acceptance of the revised policy.
11. Contact Us
For privacy-related enquiries, contact us at support@afrobae.shop or visit our showroom at Yaw Nkrumah / Efiduasi Road, Ejisu-Juaben, Kumasi, Ghana.